Frequently Asked Questions
Instant booking is an option that is offered at the discretion of the host.
All payment methods are accepted
Follow the necessary prompts to edit or remove a payment method
If the instant booking option is turned on by the host, then the reservation is scheduled immediately. If the option is not turned on, then the process can take up to 24 hours.
Just follow the necessary prompts to cancel a reservation, but a reservation cannot be cancelled 14 days prior to arrival.
All host should offer a direct line for any further communication.
Under our services category, you can schedule a pick-up and drop-off to and from the airport.
Typically within 24-48 hours after guest reservation begins.
Wifi is typically the most requested ammenity.
Typically constant communication with the guests can resolve most issues. But if the issue persists, please reach out to CTGbnb.
Yes. Responding to a review in general shows the guest(s) that you appreciate feedback.
We ask for a security deposit that is fully refundable for any accidentals.
Cancellation are done at the hosts discretion. But any cancellations made 7 days prior to guests arrival requires justification to prevent penalty (e.g. emergency maintenance)
Rates in general (daily, seasonal or weekends) are done at the hosts discretion.